This online care refresh code is for DJI Air 3. And it will be provided following order/payment, within two business days.
DJI Care Refresh is a comprehensive protection plan that offers affordable replacement service and accidental damage coverage for your DJI Air 3, offering you greater peace of mind wherever you go.
Up to two replacement units (including one for flyaway coverage) at a small additional charge within one year.
Whether it's from water damage, collision, flyaway*, or any other reason.
DJI Care Refresh provides exclusive discounts for high-quality repair service when accident occurs. Twice a year.
Factory maintenance services include part testing, firmware updates, and fragile-part replacements with official maintenance report. Once a year.
For every user who manages to perform safe uses within 1 year without using any replacements, DJI rewards them with a 1-year warranty extension.
DJI will cover shipping costs both ways for replacement service.
* To ensure that your aircraft can enjoy Flyaway replacement service, please bind your DJI account and device with the aircraft in advance through the app. Flyaway replacement service cannot be used if the account or device was not bound before the flyaway incident occurred.
Please Note:
Once activated, DJI Care Refresh are final sale.
DJI Care Refresh can be activated only on brand new and un-activated products or products activated no longer than 48 hours ago.
If you are purchasing DJI Care Refresh for a previously purchased aircraft, your service agreement policy will be sent to you by email after you checkout.
DJI Care Refresh covers accidental damage to the new DJI products during normal use for up to 12 months, and for an additional charge, will offer up to two full replacements that are new or equivalent to new. The components covered are the Aircraft (including SSD), Gimbal, Propeller. Visit the "DJI Care Refresh Official FAQ" for further details.
Contact DJI Support by phone or email if requiring a replacement. Requesting a replacement will incur a small service fee as outlined below. Note that the prices for North America are in USD.
In the NA region (Canada & US), the replacement fee is US $99. The flyaway replacement fee is US $359.
If you have any questions about DJI Care Refresh, please contact DJI Technical Support.
